Sportsbook Supervisor (Lake Tahoe)
Job DescriptionWilliam Hill is the fastest growing Sports Book In the US! Our ambition is to build a digitally-led, internationally diverse gambling company of scale.
We are in a highly innovative industry.
As one of the largestr gambling companies and with over 11,000 people worldwide, we make a massive investment in everyone, offering excellent career development opportunities.
Our people are at the heart of everything we do, and we offer a fast-paced environment where we have fun, celebrate success, and give you all the tools you'll need to be your best self.
Sports Book SupervisorWhat you will do:
Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book.
Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control.
Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book.
Mentor employees to help them become better ticket writers.
Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors.
Handle escalated customer complaints/issues as needed.
Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations.
What you will need:
Prior work experience in a sports book is highly preferred.
Ability to motivate, lead, and mentor staff members.
Strong communication skills, both written and verbal.
Professional appearance and demeanor.
Self-starter attitude who shows initiative.
Committed to delivering a high level of customer service.
Essential Functions/Exposures:
Must be able to stand for extended periods.
Must be able to lift, pull, or push 25 lbs.
Must be able to write and do data entry for extended periods.
Must be able to twist, bend, or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment.
About UsBehold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars.
It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people.
And remember-We Are All Caesars! Recommended Skills Communication Customer Service Data Entry Hardworking And Dedicated Leadership Professional Appearance Estimated Salary: $20 to $28 per hour based on qualifications.
We are in a highly innovative industry.
As one of the largestr gambling companies and with over 11,000 people worldwide, we make a massive investment in everyone, offering excellent career development opportunities.
Our people are at the heart of everything we do, and we offer a fast-paced environment where we have fun, celebrate success, and give you all the tools you'll need to be your best self.
Sports Book SupervisorWhat you will do:
Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book.
Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control.
Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book.
Mentor employees to help them become better ticket writers.
Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors.
Handle escalated customer complaints/issues as needed.
Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations.
What you will need:
Prior work experience in a sports book is highly preferred.
Ability to motivate, lead, and mentor staff members.
Strong communication skills, both written and verbal.
Professional appearance and demeanor.
Self-starter attitude who shows initiative.
Committed to delivering a high level of customer service.
Essential Functions/Exposures:
Must be able to stand for extended periods.
Must be able to lift, pull, or push 25 lbs.
Must be able to write and do data entry for extended periods.
Must be able to twist, bend, or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment.
About UsBehold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars.
It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people.
And remember-We Are All Caesars! Recommended Skills Communication Customer Service Data Entry Hardworking And Dedicated Leadership Professional Appearance Estimated Salary: $20 to $28 per hour based on qualifications.
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