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Waiter- Sage

JOB SUMMARY:
Provides prompt, courteous food service to Harrah's and Harveys guests in accordance with established procedures.
KEY JOB FUNCTIONS:
Serves customers at assigned station quickly, courteously and efficiently
Assists customers in ordering from the menu and records ordered items on check according to established procedures.
Obtains food and beverage from prescribed locations and serves customers according to established procedures.
Observes guests to fulfill and additional requests and to note when meal is finished.
Processes checks through Infogenesis System and presents check to guest for payment on conclusion of dining experience.
Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
Assists Buspersons in a cooperative manner to ensure efficient service to guests.
Completes assigned side work as directed.
Familiarizes self with all items on both printed and daily menus.
Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.
Delivers alcoholic beverages promptly from assigned bar to table.
EDUCATION and/or EXPERIENCE:
High School graduate preferred
2 years Waitperson experience preferred
QUALIFICATIONS:
Must be at least 21 years of age
Literacy and fluency in English
Above average communication and interactive skills
Legible handwriting
Excellent computer skills
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Ability to constantly lift up to 30 lbs
Ability to frequently lift up to 60 lbs
Ability push/pull bus carts weighing up to 90 lbs
Mobility to move quickly and easily throughout the restaurant and kitchen areas
Ability to grasp, finger dexterity, hand-eye coordination
Ability to hear and use visual inspection
Ability to stand, walk, bend, squat, reach and climb stairs
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:
Provides prompt, courteous food service to Harrah's and Harveys guests in accordance with established procedures.
KEY JOB FUNCTIONS:
Serves customers at assigned station quickly, courteously and efficiently
Assists customers in ordering from the menu and records ordered items on check according to established procedures.
Obtains food and beverage from prescribed locations and serves customers according to established procedures.
Observes guests to fulfill and additional requests and to note when meal is finished.
Processes checks through Infogenesis System and presents check to guest for payment on conclusion of dining experience.
Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
Assists Buspersons in a cooperative manner to ensure efficient service to guests.
Completes assigned side work as directed.
Familiarizes self with all items on both printed and daily menus.
Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.
Delivers alcoholic beverages promptly from assigned bar to table.
EDUCATION and/or EXPERIENCE:
High School graduate preferred
2 years Waitperson experience preferred
QUALIFICATIONS:
Must be at least 21 years of age
Literacy and fluency in English
Above average communication and interactive skills
Legible handwriting
Excellent computer skills
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Ability to constantly lift up to 30 lbs
Ability to frequently lift up to 60 lbs
Ability push/pull bus carts weighing up to 90 lbs
Mobility to move quickly and easily throughout the restaurant and kitchen areas
Ability to grasp, finger dexterity, hand-eye coordination
Ability to hear and use visual inspection
Ability to stand, walk, bend, squat, reach and climb stairs
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).



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