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Supervisor Retail/Rentals, 810 Stagecoach - Winter Seasonal - Heavenly Mountain Resort

Job Description:

Fulfill manager-on -duty responsibilities when scheduled

Assist in maintaining and administering operational expectations by follwing company policies and guidelines

Maintain and model high retail, merchandising and cleanliness standards as set forth by store manager and regional manager

Assist store manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standards of guest service

Maintain all company paperwork according to policies and standards

Assist in on boarding and training of new employees in POS, product knowledge, guest service and sales

Assist store manager in communicating company values and goals to the employees

Manage inventory control and meet or exceed inventory goals

Enforce company cash handling and other loss prevention policies and procedures

Remain current on new industry products and trends;demonstrate knowledge of products

Communicate ideas or issues with the store manager

Drive sales through direct communication with store employees to ensure customers are provided with the highest level of guest service, emphasizing courteous and knowleable assistance

Model guest service for employees and promote sales whenever interacting with guests

Walk the floor regularly to manage the floor for daily MOD responsibities

Motivate employees to increase sales, units per transaction and transaction size in day to day sales

Communicate with store manager to ensure smooth business operations

Ensure that all safety standards are being observed at all times

demonstrate and enforce company values and ethics



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