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Showroom Usher - On Call

SUMMARY : Will answer all guest questions, provide detailed information and perform duties related to the box office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Stock, set-up and maintain the concierge area.
Answer all guest questions and provide detailed, accurate information.
Perform tickets sales for all entertainment
Assist guests with modifications or cancellation request.
Resolve guest complaints within the scope of authority.
Balances cash and ticket transactions
Other related duties as necessary.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Working knowledge of Microsoft Office. Ticketmaster experience preferred.


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